Refund policy

At ScentedVenture, every candle is hand-poured with love, care, and attention to detail because you deserve the best burn every time.

Due to the nature of our products, we do not accept returns or exchanges once a candle has left our hands, unless your vessel arrives damaged or broken. Your happiness means everything to us, so if that happens, please reach out within 3 days of delivery with your order number and a clear photo of the damage. We’ll make it right.

If you have any concerns at all whether it’s about your order, your scent, or your burn, please email us at info@scentedventure.com. We’re always happy to help.

Thank you for understanding and for supporting a small business that truly values every single customer. Your trust means the world to us.